Last updated: 31 October 2026.
Who we are
Blocworx is the trading name of Devoltaire Ltd. We are based at Unit B1, Annacotty Business Park, Annacotty, Co. Limerick, Ireland. For privacy questions or to exercise your data protection rights, email info@blocworx.com.
We are the controller of personal data used to run this website, respond to enquiries and manage our own business relationships. When customers use Blocworx to manage personal data in their operations, we generally act as their processor under a data processing agreement. For requests about records held by one of our customers, contact that organisation; we can support it in responding.
Information we use and why
| Information | Purpose and legal basis |
|---|---|
| Enquiries and document requests | Your name, email, company and message help us respond, arrange a demonstration or assess a document request. We rely on our legitimate interests in responding to business enquiries, or steps you request before entering a contract. |
| Customer and supplier contacts | Contact details, correspondence and service records help us deliver services and manage business relationships. We rely on our legitimate interests in running these relationships, contract where you are a party to it, and legal obligations where applicable. |
| Billing and accounting records | We use business contact, invoice and payment records to administer contracts and meet tax and accounting obligations. |
| Support and security records | Support messages and technical records, such as IP addresses, request times and error information, help us investigate issues, protect our services and prevent abuse. We rely on our legitimate interests in keeping services secure and reliable. Customer content in support records is also handled under the relevant service agreement. |
| Cookie choices and external videos | We remember your cookie preferences so we can respect them. Optional external media is enabled only with your consent. See the cookie information below. |
Required contact form fields let us identify the enquiry and reply. You can choose whether to provide a company name. Please avoid including passwords, payment card details or sensitive personal data in a website message. Sending an enquiry does not sign you up to marketing emails.
We receive information directly from you, from your organisation or colleagues when they involve us in a business conversation, and from technical activity when you use our services. We use these records for the purposes described above. This website does not use your enquiry to make automated decisions that have legal or similarly significant effects on you.
Who may receive information
Our authorised staff and contracted service providers may access information where needed for their work. These include hosting and backup providers, email and messaging services, and tools used to manage support and internal business records. Professional advisers and public authorities may also receive information where necessary or legally required.
Our Trust and Security page lists the principal providers and what they do. Providers used for a particular customer service are governed by that customer’s agreement. We do not sell personal data.
Where information is handled
Our main AWS customer-data hosting is in the EU West region in Ireland, and our Acronis customer-data backups are hosted in Ireland. Some customer services use separate hosting arrangements, including VMotion or Microsoft Azure, as agreed for that service.
Internal communications, support and other business tools can involve providers or access outside the European Economic Area. Where an international transfer takes place, the applicable data protection rules require an appropriate transfer basis, such as an adequacy decision or approved contractual safeguards. Contact us for the arrangements that apply to your information and how to obtain details of relevant safeguards.
How long we keep information
We keep enquiry and business correspondence for as long as needed to respond, manage the relationship and keep an appropriate record of our dealings. Retention depends on the purpose, whether the matter remains active and any contractual, accounting, legal or dispute requirements. We review records and remove or anonymise information that is no longer needed.
Customer data is retained, returned or deleted under the relevant service agreement and the customer’s instructions. Deleted information may remain in protected backups until those backups are replaced or expire under the applicable backup schedule; it is not kept for routine use. You can ask us about the retention arrangements relevant to your service.
How we protect information
Our policies and procedures cover access controls, secure development, backups, incident response, staff responsibilities and supplier checks. Blocworx is certified to ISO 9001 and ISO 27001. Read more on our Trust and Security page.
Your rights
Depending on the circumstances, you can ask to access or correct your personal data, have it erased, restrict its use, receive a portable copy or object to processing based on legitimate interests. Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing.
Email info@blocworx.com to make a request. We may need information to confirm your identity. You can also complain to the Irish Data Protection Commission or your local data protection authority.
Cookies and external media
You can use this website without enabling optional external media. The cookie banner lets you accept optional media, use essential cookies only, or choose your preferences. You can change your choice at any time using Cookie settings in the footer.
Our cookie settings let you control optional external videos. Fonts and website logo images are served from our own site. Rejecting optional media keeps embedded videos blocked. Withdrawing consent stops loaded players; any data already held by the external provider or stored in your browser is subject to that provider’s controls and your browser settings.
Updates to this notice
We update this notice when our services or the way we handle information changes. The date above shows the latest revision. Contact us if you need more information about a particular service or processing activity.