The work you do builds your quality records
Receiving products, completing inspections, recording test results and carrying out repairs all create useful quality information.
Blocworx connects these records to the people, products and jobs involved. Your quality system can use the same information to measure results, investigate problems and identify improvements.
From RMA and remanufacturing to stock management and staff training, the different parts of your business work together.
Manage your ISO records in the same system
Our clients use Blocworx to manage their ISO 9001 quality systems and ISO 27001 information security systems. The forms and processes can also be adapted to support other standards.
Alongside your operational records, manage:
- Internal audits and follow-up actions.
- Staff training records and sign-offs.
- Customer complaints and problems found during work.
- Actions to fix problems and prevent them happening again.
- Risks, opportunities and improvement plans.
- Documents, procedures and work instructions.
- Supplier reviews and equipment checks.
- Management reviews and quality objectives.
Connect an issue to the product, job, inspection or person involved, then follow the action through to completion.
Examples of how it can work
These examples illustrate how activity in one part of Blocworx can inform your quality system. The connections, steps and rules can be set up around how your business operates.
Connecting staff training to receiving
A new employee is added to the staff records in Blocworx, automatically creating their training record.
The receiving process in RMA checks that same record before allowing them to receive products. If the required training has not been signed off, they cannot carry out that task.
This connects staff records, training and the work happening on the floor.
Using RMA activity for carbon tracking
A business assigns a carbon figure to each product type. As units are returned to good stock, the RMA system records the activity.
The quality system uses those quantities and the assigned figures to calculate a running carbon estimate.
This connects an environmental measure to the work already being recorded.
Built around how your business works
We help you connect your quality requirements to your actual processes. Forms, checks, responsibilities and rules can be adapted around your operation, with support from our Irish team.
Start with one process or bring your wider operation and quality system together.
